A service-business website connected to a practical customer and appointment workspace.
WebsiteService deskBooking flow
Screen captured directly from the live Graywell Appliance Service demo.
The context
Graywell is a complete fictional appliance-repair demo for Central Florida. It combines a customer-facing service website with a browser-based service desk for the team behind it.
Where the work gets stuck
Customers need to understand the service and request help quickly. The business also needs a reliable way to move that request into customer records, appointments, job status and invoices.
A clearer way through
A distinctive appliance-repair website leads customers toward the right service path. Behind it, a connected demo workspace organizes customers, appointments, routes, invoices and the repair workflow.
What the project covers
Responsive appliance-service website
Service request and landing-page flows
Customer and appointment records
Job status, invoices and route views
Browser-based demo sandbox with sample data
The connected service desk keeps customer records, appointments and job status in one place.
WHAT'S REAL. WHAT'S NEXT.
A clear picture of the scope.
This is a fictional portfolio demo, not a client engagement. Names, reviews, phone numbers and operational records are sample data. The screenshots on this page were captured directly from the working demo.
THE NEXT USEFUL STEP
Build on what matters.
Adapt the service areas, booking rules and notifications for a real appliance-repair company, then connect production email, payments and dispatch tools.